Communication In the workplace
Good Communication skills can build relationships in positive and productive manner. To be able to communicate effectively you need to be able to recognise the different modes of communication and how to respond to these in a professional context. The many different modes of communication can be broken down into two distinctive groups and they are verbal and non-verbal. Communication skills are habits, and like most habits if you have been taught the incorrect way or pick up some other person's bad habits you will continue these until someone corrects you, you research the correct response or you are trained the etiquette of responding to communication.
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This site contains tips on improving your communication skills. It talks about listening skills and how to never lose in an argument.
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